CONFIRMATION OF DIRECT DEBIT INSTRUCTION

Having accepted your direct debit details, we would like you to check that the details are correct.

To: The Manager (Bank/Building Society)
Name of Account Holder
Address
Bank/Building Society Account Number
Postcode
Branch Sort Code
Start Date
Service user number
If any of the details are incorrect, please call us as soon as possible on 020 3146 3333 or email us at reliefchest@freemasonscharity.org.uk. If your details are correct, there is no need to contact us and your direct debit will be processed as normal. Our postal address is The Freemasons’ Grand Charity, 60 Great Queen Street, London, WC2B 5AZ

You will receive a confirmation letter of your direct debit instruction within three working days by post.

You have the right to cancel your direct debit at any time. A copy of your Direct Debit Guarantee is below.

For your information, the Direct Debit will be collected using the following details:
Service user number: 926096
Company Name: The Grand Charity

The Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit the Grand Charity of United Grand Lodge of England will notify you ten working days in advance of your account being debited or as otherwise agreed. If you request the Grand Charity of United Grand Lodge of England to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit, by the Grand Charity of United Grand Lodge of England or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when the Grand Charity of United Grand Lodge of England asks you to.

You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

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